FAQ's

All jewelry may be returned within 7 business days of receiving the product to be issued a store credit. For a store credit all jewelry must be unworn and in the original condition with tags attached.

We offer a collection of high quality fashion jewelry. These items are fashion jewelry and will tarnish with time. To preserve these items we recommend not spraying any perfumes or applying lotions directly on the items. Everyone's body chemistry is different and that may also determine the lifetime of the jewels. We also recommend securing the items in a zip lock bag and storing away from other jewelry pieces in a dark area(closet is best). Exposure to air causes the the jewelry to oxidize which will result in a change of color.

For any product questions, concerns or general inquiries please email us at KKoutureDesigns@gmail.com or use the contact form on the contact page. Please allow 24-48 hours to receive a response from our customer service team.